ardent informed the parents that they were cutting hours, but not changing the fee that is being charged for each child. in a letter emailed to parents on thursday, ardent’s chief executive officer informed the parents that they are cutting the hours of operation. parents still wanted to know – what about the fee? the parents say they were forced out because they were reacting to the lack of communication to the sudden change in hours.
then, they received a call and were asked to pick up their child from the daycare and were instructed not to return. they didn’t even make us sign a document or anything when we left.” news 19 learned that ardent has informed 12 families not to return. that includes parents from both the huntsville and jones valley locations. “what parent would not call their school for wanting to get clarification on feeling like you’re getting taken to the cleaners essentially on tuition?” the parent handbook at ardent states “they reserve the right to dismiss a family if an agreeable resolution on a conflict cannot be met.” the families say that they were never offered an agreeable resolution or an opportunity to discuss the dismissal. this material may not be published, broadcast, rewritten, or redistributed.
parents in birmingham and huntsville were left scrambling to find alternative plans for the care of their children after ardent preschool & daycare gave them just four days’ notice that the facilities’ hours would be cut on monday due to staff burnout. “on principle, i have decided to put the health and well-being of our teachers as a priority so that we can continue to build our teams and provide excellent childcare that our teachers are capable of and all of our families expect,” labreche said. with the reduced hours in conflict with parents’ work schedules, families were left having to suddenly enroll their children in another daycare, have a grandparent pitch in to look after their children or stay at home. it’s like complete disregard not to care about how that would impact everybody,” said one parent who asked not to be named because they feared retaliation from ardent. the parent, who said they were satisfied with the staff at ardent but were angered at the suddenness of the change, said they were able to get their son enrolled at another daycare facility in time for monday.
the second parent claimed the daycare was demanding parents give two weeks’ notice before pulling their children from ardent or pay a penalty of two weeks’ worth of daycare, although that parent said the facility appeared to back off the demand. are you struggling to find affordable daycare options for your kids? are you a daycare provider struggling to find qualified workers? we want to hear from you. © 2022 advance local media llc.
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huntsville, ala. (whnt) — “pick up your child and don’t come back.” that’s what the parent of a child at ardent preschool and daycare says in a message to parents delivered thursday, ardent ceo john labreche said the abrupt change was made “in order to give our teams a chance to 2 reviews of ardent preschool & daycare “my family and i enjoyed having our son at ardent! he was there for four years before he went to the first grade, ardent preschool corporate office, ardent redstone, ardent preschool greystone, ardent preschool ein.
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